Returns & Exchanges
At AJAZZ, we are committed to providing high-quality gaming peripherals and electronics. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Ensure the product is in its original packaging with all included accessories, manuals, and cables to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our technicians verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing